[{"data":1,"prerenderedAt":615},["ShallowReactive",2],{"legal-payment-policy-en":3},{"_path":4,"_dir":5,"_draft":6,"_partial":6,"_locale":7,"title":8,"description":7,"body":9,"_type":609,"_id":610,"_source":611,"_file":612,"_stem":613,"_extension":614},"/legal/payment-policy","legal",false,"","Payment Policy",{"type":10,"children":11,"toc":598},"root",[12,21,33,43,53,63,80,90,96,101,106,111,116,122,132,137,147,152,162,167,191,208,218,223,233,238,242,248,258,263,273,278,299,315,318,324,334,339,342,348,358,363,373,378,388,393,403,408,411,417,427,432,442,447,468,484,494,499,509,514,517,523,533,538,548,553,563,568,578,583,593],{"type":13,"tag":14,"props":15,"children":17},"element","h2",{"id":16},"informacije-o-kompaniji-company-information",[18],{"type":19,"value":20},"text","Informacije o kompaniji / Company Information",{"type":13,"tag":22,"props":23,"children":24},"p",{},[25,31],{"type":13,"tag":26,"props":27,"children":28},"strong",{},[29],{"type":19,"value":30},"Naziv kompanije / Company Name:",{"type":19,"value":32}," Lambda GROUP DOO",{"type":13,"tag":22,"props":34,"children":35},{},[36,41],{"type":13,"tag":26,"props":37,"children":38},{},[39],{"type":19,"value":40},"Adresa / Address:",{"type":19,"value":42}," Ul. Scepana Malog Br.4B 26/7, 85000 Bar, Montenegro",{"type":13,"tag":22,"props":44,"children":45},{},[46,51],{"type":13,"tag":26,"props":47,"children":48},{},[49],{"type":19,"value":50},"PIB / PDV:",{"type":19,"value":52}," 03113442 / 80/31-03745-0",{"type":13,"tag":22,"props":54,"children":55},{},[56,61],{"type":13,"tag":26,"props":57,"children":58},{},[59],{"type":19,"value":60},"Radno vreme / Working Hours:",{"type":19,"value":62}," 09:00 - 16:00",{"type":13,"tag":22,"props":64,"children":65},{},[66,71,73],{"type":13,"tag":26,"props":67,"children":68},{},[69],{"type":19,"value":70},"Email:",{"type":19,"value":72}," ",{"type":13,"tag":74,"props":75,"children":77},"a",{"href":76},"mailto:info@delfis.me",[78],{"type":19,"value":79},"info@delfis.me",{"type":13,"tag":22,"props":81,"children":82},{},[83,88],{"type":13,"tag":26,"props":84,"children":85},{},[86],{"type":19,"value":87},"Telefon / Phone:",{"type":19,"value":89}," +382 (67) 012 999",{"type":13,"tag":14,"props":91,"children":93},{"id":92},"postupak-ugovaranja-pretplate-subscription-procedure",[94],{"type":19,"value":95},"Postupak ugovaranja pretplate / Subscription Procedure",{"type":13,"tag":22,"props":97,"children":98},{},[99],{"type":19,"value":100},"Da bi korisnik ugovorio pretplatu na Delfis, potrebno je da odabere željeni paket ili pretplatni plan, unese tražene podatke za nalog i naplatu, izabere ponuđeni način plaćanja, i potvrdi saglasnost sa primenljivim pravnim dokumentima i uslovima plaćanja. Nakon uspešnog podnošenja porudžbine, korisnik dobija elektronsku potvrdu porudžbine ili potvrdu o plaćanju putem email adrese povezane sa nalogom ili porudžbinom.",{"type":13,"tag":22,"props":102,"children":103},{},[104],{"type":19,"value":105},"To obtain a Delfis subscription, the user must select the desired package or subscription plan, provide the required account and billing information, choose one of the available payment methods, and confirm acceptance of the applicable legal documents and payment terms. After the order is successfully submitted, the user receives an electronic order confirmation or payment confirmation by email sent to the email address associated with the account or order.",{"type":13,"tag":22,"props":107,"children":108},{},[109],{"type":19,"value":110},"Kod kartičnog plaćanja, pretplata se aktivira po uspešnoj autorizaciji transakcije, osim u slučaju privremenog tehničkog kašnjenja ili dodatne bezbednosne provere. Kod manuelnog lokalnog bankarskog plaćanja, pretplata se aktivira nakon evidentiranja i potvrde prijema uplate od strane Delfisa ili nadležnog pružaoca platne usluge.",{"type":13,"tag":22,"props":112,"children":113},{},[114],{"type":19,"value":115},"For card payments, the subscription is activated upon successful transaction authorization, except in the event of temporary technical delay or additional security review. For manual local bank payments, the subscription is activated after the payment has been received and confirmed by Delfis or the relevant payment-service provider.",{"type":13,"tag":14,"props":117,"children":119},{"id":118},"_1-načini-plaćanja-payment-methods",[120],{"type":19,"value":121},"1. Načini plaćanja / Payment Methods",{"type":13,"tag":22,"props":123,"children":124},{},[125,130],{"type":13,"tag":26,"props":126,"children":127},{},[128],{"type":19,"value":129},"1.1",{"type":19,"value":131}," Plaćanje pretplate na platformu Delfis moguće je izvršiti platnim karticama Visa, MasterCard i Maestro koje podržavaju plaćanje putem Interneta. Plaćanje karticama realizovano je u saradnji sa AllSecure doo i Hipotekarnom bankom i obavlja se na bezbedan i sertifikovan način putem AllSecure Payment Gateway-a, jednostavnim unosom podataka sa platne kartice.",{"type":13,"tag":22,"props":133,"children":134},{},[135],{"type":19,"value":136},"Subscription payments for the Delfis platform may be made by Visa, MasterCard, and Maestro payment cards that support online payments. Card payments are carried out in cooperation with AllSecure doo and Hipotekarna Banka and are processed in a secure and certified manner through the AllSecure Payment Gateway, by simply entering the payment card details.",{"type":13,"tag":22,"props":138,"children":139},{},[140,145],{"type":13,"tag":26,"props":141,"children":142},{},[143],{"type":19,"value":144},"1.2",{"type":19,"value":146}," Nakon unosa podataka o kartici i potvrde plaćanja, banka autorizuje transakciju i pristup platformi se aktivira odmah. Iznos pretplate biće rezervisan na vašoj kartici i naplaćen u skladu sa odabranim planom i periodom obračuna.",{"type":13,"tag":22,"props":148,"children":149},{},[150],{"type":19,"value":151},"After the card data is entered and the payment is confirmed, the bank authorizes the transaction and access to the platform is activated immediately. The subscription amount will be reserved on your card and charged in accordance with the selected plan and billing period.",{"type":13,"tag":22,"props":153,"children":154},{},[155,160],{"type":13,"tag":26,"props":156,"children":157},{},[158],{"type":19,"value":159},"1.3",{"type":19,"value":161}," Nakon uspešno izvršene porudžbine i autorizacije plaćanja, korisnik dobija elektronsku potvrdu porudžbine odnosno potvrdu o plaćanju putem email adrese povezane sa nalogom ili porudžbinom. Odabrani paket odnosno pretplatni plan aktivira se odmah po uspešnoj autorizaciji transakcije, osim u slučaju privremenog tehničkog kašnjenja ili dodatne bezbednosne provere.",{"type":13,"tag":22,"props":163,"children":164},{},[165],{"type":19,"value":166},"After a successfully completed order and payment authorization, the user receives an electronic order confirmation or payment confirmation by email sent to the email address associated with the account or order. The selected package or subscription plan is activated immediately upon successful transaction authorization, except in the event of temporary technical delay or an additional security review.",{"type":13,"tag":22,"props":168,"children":169},{},[170,175,177,181,183,189],{"type":13,"tag":26,"props":171,"children":172},{},[173],{"type":19,"value":174},"1.4",{"type":19,"value":176}," Pretplata se automatski obnavlja na kraju svakog obračunskog perioda. Korisnik može otkazati pretplatu u bilo kom trenutku putem podešavanja naloga ili slanjem zahteva na ",{"type":13,"tag":74,"props":178,"children":179},{"href":76},[180],{"type":19,"value":79},{"type":19,"value":182}," ili ",{"type":13,"tag":74,"props":184,"children":186},{"href":185},"mailto:support@delfis.me",[187],{"type":19,"value":188},"support@delfis.me",{"type":19,"value":190},". Otkazivanje stupa na snagu po isteku tekućeg obračunskog perioda, bez dodatnih naknada za otkazivanje.",{"type":13,"tag":22,"props":192,"children":193},{},[194,196,200,202,206],{"type":19,"value":195},"The subscription renews automatically at the end of each billing period. Users may cancel their subscription at any time through their account settings or by sending a request to ",{"type":13,"tag":74,"props":197,"children":198},{"href":76},[199],{"type":19,"value":79},{"type":19,"value":201}," or ",{"type":13,"tag":74,"props":203,"children":204},{"href":185},[205],{"type":19,"value":188},{"type":19,"value":207},". Cancellation takes effect at the end of the current billing period, with no separate cancellation fee.",{"type":13,"tag":22,"props":209,"children":210},{},[211,216],{"type":13,"tag":26,"props":212,"children":213},{},[214],{"type":19,"value":215},"1.5",{"type":19,"value":217}," Proverite kod banke koja je karticu izdala da li vaša kartica podržava plaćanje preko Interneta.",{"type":13,"tag":22,"props":219,"children":220},{},[221],{"type":19,"value":222},"Please check with the bank that issued your card whether your card supports online payments.",{"type":13,"tag":22,"props":224,"children":225},{},[226,231],{"type":13,"tag":26,"props":227,"children":228},{},[229],{"type":19,"value":230},"1.6",{"type":19,"value":232}," Korisnik može, po sopstvenom izboru, da sačuva karticu za buduća plaćanja i obnove pretplate. Ukoliko korisnik aktivira čuvanje kartice ili automatsko obnavljanje pretplate, podaci o kartici se registruju kod pružaoca platne usluge radi budućih ili periodičnih terećenja u skladu sa odobrenjem korisnika.",{"type":13,"tag":22,"props":234,"children":235},{},[236],{"type":19,"value":237},"The user may, at their own choice, save a card for future payments and subscription renewals. If the user enables card saving or automatic subscription renewal, the card details are registered with the payment service provider for future or recurring charges in accordance with the user's authorization.",{"type":13,"tag":239,"props":240,"children":241},"hr",{},[],{"type":13,"tag":14,"props":243,"children":245},{"id":244},"_2-postupak-isporuke-i-aktivacije-delivery-and-activation-procedure",[246],{"type":19,"value":247},"2. Postupak isporuke i aktivacije / Delivery and Activation Procedure",{"type":13,"tag":22,"props":249,"children":250},{},[251,256],{"type":13,"tag":26,"props":252,"children":253},{},[254],{"type":19,"value":255},"2.1",{"type":19,"value":257}," Delfis je digitalna SaaS usluga i ne podrazumeva fizičku isporuku robe. Nakon uspešne autorizacije plaćanja, korisniku se usluga isporučuje elektronskim putem, kroz aktivaciju naloga ili aktivaciju odabranog pretplatnog paketa na platformi.",{"type":13,"tag":22,"props":259,"children":260},{},[261],{"type":19,"value":262},"Delfis is a digital SaaS service and does not involve the physical shipment of goods. After successful payment authorization, the service is delivered electronically through account activation or activation of the selected subscription package on the platform.",{"type":13,"tag":22,"props":264,"children":265},{},[266,271],{"type":13,"tag":26,"props":267,"children":268},{},[269],{"type":19,"value":270},"2.2",{"type":19,"value":272}," Kako se radi o digitalnoj usluzi, ne postoje troškovi dostave, kurirska isporuka niti klasični rokovi transporta. Isporuka se smatra izvršenom u trenutku kada korisniku bude omogućen pristup platformi ili kada paket postane dostupan na korisničkom nalogu.",{"type":13,"tag":22,"props":274,"children":275},{},[276],{"type":19,"value":277},"As this is a digital service, there are no shipping charges, courier procedures, or traditional transport delivery deadlines. Delivery is deemed completed at the moment the user is granted access to the platform or the selected package becomes available on the user's account.",{"type":13,"tag":22,"props":279,"children":280},{},[281,286,288,292,293,297],{"type":13,"tag":26,"props":282,"children":283},{},[284],{"type":19,"value":285},"2.3",{"type":19,"value":287}," U slučaju izuzetnog tehničkog kašnjenja ili dodatne bezbednosne provere, aktivacija može biti privremeno odložena. U takvim slučajevima korisnik može kontaktirati Delfis putem email adrese ",{"type":13,"tag":74,"props":289,"children":290},{"href":76},[291],{"type":19,"value":79},{"type":19,"value":182},{"type":13,"tag":74,"props":294,"children":295},{"href":185},[296],{"type":19,"value":188},{"type":19,"value":298}," radi provere statusa aktivacije.",{"type":13,"tag":22,"props":300,"children":301},{},[302,304,308,309,313],{"type":19,"value":303},"In the event of an exceptional technical delay or additional security review, activation may be temporarily delayed. In such cases, the user may contact Delfis at ",{"type":13,"tag":74,"props":305,"children":306},{"href":76},[307],{"type":19,"value":79},{"type":19,"value":201},{"type":13,"tag":74,"props":310,"children":311},{"href":185},[312],{"type":19,"value":188},{"type":19,"value":314}," to check the activation status.",{"type":13,"tag":239,"props":316,"children":317},{},[],{"type":13,"tag":14,"props":319,"children":321},{"id":320},"_3-izjava-o-konverziji-payment-conversion-statement",[322],{"type":19,"value":323},"3. Izjava o konverziji / Payment Conversion Statement",{"type":13,"tag":22,"props":325,"children":326},{},[327,332],{"type":13,"tag":26,"props":328,"children":329},{},[330],{"type":19,"value":331},"3.1",{"type":19,"value":333}," Sva plaćanja će biti obavljena u eurima (€). Ukoliko se plaćanje obavlja platnim karticama inostranih banaka izdavalaca, iznos transakcije će biti konvertovan u lokalnu valutu korisnika kartice, prema kursu kartičnih kuća Visa/Mastercard.",{"type":13,"tag":22,"props":335,"children":336},{},[337],{"type":19,"value":338},"All payments will be effected in Euro (EUR). If the payment is done using foreign issuers payment cards, the total amount of the transaction will be converted into the bank settlement currency, according to the current exchange rate of Visa/Mastercard.",{"type":13,"tag":239,"props":340,"children":341},{},[],{"type":13,"tag":14,"props":343,"children":345},{"id":344},"_4-zaštita-podataka-data-protection-during-payment",[346],{"type":19,"value":347},"4. Zaštita podataka / Data Protection During Payment",{"type":13,"tag":22,"props":349,"children":350},{},[351,356],{"type":13,"tag":26,"props":352,"children":353},{},[354],{"type":19,"value":355},"4.1",{"type":19,"value":357}," Prilikom unošenja podataka o platnoj kartici, poverljive informacije se prenose putem javne mreže u zaštićenoj (kriptovanoj) formi upotrebom SSL protokola, primenom najsavremenijih metoda tokenizacije osetljivih podataka, i u skladu sa PCI-DSS standardima. Niti jednog trenutka podaci o platnoj kartici nisu dostupni trgovcu.",{"type":13,"tag":22,"props":359,"children":360},{},[361],{"type":19,"value":362},"When payment card data is entered, confidential information is transmitted over the public network in a protected (encrypted) form using the SSL protocol, applying the most advanced methods of sensitive data tokenization, and in compliance with PCI-DSS standards. At no moment is payment card data available to the merchant.",{"type":13,"tag":22,"props":364,"children":365},{},[366,371],{"type":13,"tag":26,"props":367,"children":368},{},[369],{"type":19,"value":370},"4.2",{"type":19,"value":372}," 3D Secure zaštita za sve trgovce i kupce — AllSecure Payment Gateway koristi najviše globalne standarde zaštite i privatnosti podataka. Svi trgovci koji koriste AllSecure Payment Gateway su automatski uključeni u 3D-Secure zaštitu, čime se kupcima garantuje bezbednost kupovine. Brojevi platnih kartica kupaca se ne čuvaju na sistemu trgovca, a sami upis se štiti SSL enkripcijom podataka.",{"type":13,"tag":22,"props":374,"children":375},{},[376],{"type":19,"value":377},"3D Secure protection for all merchants and customers — AllSecure Payment Gateway uses the highest global standards of data protection and privacy. All merchants using AllSecure Payment Gateway are automatically included in 3D Secure protection, guaranteeing customers a safe shopping experience. Customers' payment card numbers are not stored in the merchant's system, and the entry itself is protected by SSL data encryption.",{"type":13,"tag":22,"props":379,"children":380},{},[381,386],{"type":13,"tag":26,"props":382,"children":383},{},[384],{"type":19,"value":385},"4.3",{"type":19,"value":387}," PCI DSS standardi — AllSecure Payment Gateway se konstantno usaglašava sa svim zahtevima kartičarskih organizacija u cilju povećanja nivoa bezbednosti trgovaca i kupaca. Od 2005. godine do danas, bez prekida, sistem je sertifikovan kao PCI-DSS Level 1, što predstavlja najviši standard u industriji. PCI Data Security Standard (PCI-DSS) je norma koja definiše neophodne mere bezbednosti pri obradi, čuvanju i prenošenju osetljivih kartičarskih podataka. PCI standardima se štite osetljivi podaci o korisniku kartice tokom celog procesa plaćanja: od momenta unosa podataka na prodajnom mestu trgovca, tokom komunikacija između trgovca i relevantnih banaka i kartičarskih organizacija, kao i kasnije čuvanje tih podataka.",{"type":13,"tag":22,"props":389,"children":390},{},[391],{"type":19,"value":392},"PCI DSS Standards — AllSecure Payment Gateway continuously complies with all card organization requirements in order to increase the level of security for merchants and customers. Since 2005, without interruption, the system has been certified as PCI-DSS Level 1, which represents the highest standard in the industry. The PCI Data Security Standard (PCI-DSS) is a standard that defines the necessary security measures for processing, storing, and transmitting sensitive cardholder data. PCI standards protect sensitive cardholder information throughout the entire payment process: from the moment data is entered at the merchant's point of sale, during communication between the merchant and the relevant banks and card organizations, as well as during the later storage of that data.",{"type":13,"tag":22,"props":394,"children":395},{},[396,401],{"type":13,"tag":26,"props":397,"children":398},{},[399],{"type":19,"value":400},"4.4",{"type":19,"value":402}," Delfis ne čuva pune brojeve platnih kartica niti CVV/CVC podatke na svojim sistemima. Kada korisnik izabere opciju čuvanja kartice ili automatskog obnavljanja, Delfis može čuvati isključivo tehničku referencu, token ili identifikator registracije kartice dobijen od pružaoca platne usluge, kao i ograničene maskirane podatke o kartici (kao što su tip kartice, prvih šest i poslednje četiri cifre, datum isteka i ime nosioca kartice) u meri potrebnoj za identifikaciju sačuvane kartice, buduća plaćanja i upravljanje obnavljanjem pretplate.",{"type":13,"tag":22,"props":404,"children":405},{},[406],{"type":19,"value":407},"Delfis does not store full payment card numbers or CVV/CVC data on its own systems. When the user chooses to save a card or enable automatic renewal, Delfis may store only the technical reference, token, or card registration identifier issued by the payment service provider, together with limited masked card metadata (such as card type, the first six and last four digits, expiry date, and cardholder name) to the extent necessary to identify the saved card, support future payments, and manage subscription renewals.",{"type":13,"tag":239,"props":409,"children":410},{},[],{"type":13,"tag":14,"props":412,"children":414},{"id":413},"_5-povraćaj-sredstava-refund-of-funds",[415],{"type":19,"value":416},"5. Povraćaj sredstava / Refund of Funds",{"type":13,"tag":22,"props":418,"children":419},{},[420,425],{"type":13,"tag":26,"props":421,"children":422},{},[423],{"type":19,"value":424},"5.1",{"type":19,"value":426}," Delfis je SaaS platforma i kao takva ne vrši povraćaj sredstava osim u slučajevima predviđenim ovim dokumentom, obaveznim odredbama važećeg prava ili kada dostupnost usluge (SLA) padne ispod 95% tokom kalendarskog meseca. U takvom slučaju korisnik ima pravo na proporcionalni povraćaj mesečne naknade koji odgovara procentu nedostupnosti koji prelazi dozvoljenih 5%.",{"type":13,"tag":22,"props":428,"children":429},{},[430],{"type":19,"value":431},"Delfis is a SaaS platform and as such does not issue refunds except in cases provided for in this document, by mandatory provisions of applicable law, or where service availability (SLA) falls below 95% during a calendar month. In such cases, the customer is entitled to a proportional refund of the monthly fee corresponding to the percentage of downtime exceeding the permitted 5% threshold.",{"type":13,"tag":22,"props":433,"children":434},{},[435,440],{"type":13,"tag":26,"props":436,"children":437},{},[438],{"type":19,"value":439},"5.2",{"type":19,"value":441}," Otkazivanje pretplate samo po sebi ne daje pravo na automatski povraćaj sredstava za već započeti ili tekući obračunski period, osim ako drugačije ne proizilazi iz važećeg prava ili ako Delfis izričito odobri povraćaj u konkretnom slučaju.",{"type":13,"tag":22,"props":443,"children":444},{},[445],{"type":19,"value":446},"Cancellation of a subscription does not by itself create an automatic right to a refund for the billing period already started or currently in progress, unless otherwise required by applicable law or expressly approved by Delfis in the specific case.",{"type":13,"tag":22,"props":448,"children":449},{},[450,455,457,461,462,466],{"type":13,"tag":26,"props":451,"children":452},{},[453],{"type":19,"value":454},"5.3",{"type":19,"value":456}," Zahtev za povraćaj sredstava mora biti podnet pisanim putem na ",{"type":13,"tag":74,"props":458,"children":459},{"href":76},[460],{"type":19,"value":79},{"type":19,"value":182},{"type":13,"tag":74,"props":463,"children":464},{"href":185},[465],{"type":19,"value":188},{"type":19,"value":467},", uz navođenje podataka o korisničkom nalogu, broja porudžbine ili transakcije, razloga za zahtev, i druge razumno potrebne dokumentacije. Kada se zahtev zasniva na povredi SLA, zahtev mora biti podnet najkasnije u roku od 30 dana od završetka kalendarskog meseca u kome je došlo do narušavanja dostupnosti usluge.",{"type":13,"tag":22,"props":469,"children":470},{},[471,473,477,478,482],{"type":19,"value":472},"Refund requests must be submitted in writing to ",{"type":13,"tag":74,"props":474,"children":475},{"href":76},[476],{"type":19,"value":79},{"type":19,"value":201},{"type":13,"tag":74,"props":479,"children":480},{"href":185},[481],{"type":19,"value":188},{"type":19,"value":483},", including the user account details, order or transaction number, the reason for the request, and any other reasonably necessary supporting information. Where the request is based on an SLA breach, it must be submitted no later than 30 days after the end of the calendar month in which the service-availability issue occurred.",{"type":13,"tag":22,"props":485,"children":486},{},[487,492],{"type":13,"tag":26,"props":488,"children":489},{},[490],{"type":19,"value":491},"5.4",{"type":19,"value":493}," Delfis ne naplaćuje posebnu administrativnu naknadu za podnošenje ili obradu odobrenog zahteva za povraćaj sredstava. Moguće naknade banke, kartičnih organizacija ili drugih posrednika koje nisu pod kontrolom Delfisa snosi korisnik, ukoliko su primenljive prema pravilima tih trećih strana.",{"type":13,"tag":22,"props":495,"children":496},{},[497],{"type":19,"value":498},"Delfis does not charge a separate administrative fee for submitting or processing an approved refund request. Any fees charged by banks, card schemes, or other intermediaries that are outside Delfis's control shall be borne by the user where applicable under the rules of those third parties.",{"type":13,"tag":22,"props":500,"children":501},{},[502,507],{"type":13,"tag":26,"props":503,"children":504},{},[505],{"type":19,"value":506},"5.5",{"type":19,"value":508}," Odobreni povraćaj sredstava vrši se istim načinom plaćanja koji je korišćen za prvobitnu uplatu, kada je to moguće i dozvoljeno pravilima pružaoca platnih usluga i važećim pravom. Za kartična plaćanja, povraćaj se po pravilu vrši na istu Visa, MasterCard ili Maestro karticu korišćenu za plaćanje, preko banke ili pružaoca platne usluge.",{"type":13,"tag":22,"props":510,"children":511},{},[512],{"type":19,"value":513},"Approved refunds are processed using the same payment method used for the original payment, where possible and permitted under the rules of the payment service provider and applicable law. For card payments, refunds are generally made to the same Visa, MasterCard, or Maestro card used for the payment through the relevant bank or payment service provider.",{"type":13,"tag":239,"props":515,"children":516},{},[],{"type":13,"tag":14,"props":518,"children":520},{"id":519},"_6-politika-privatnosti-privacy-policy",[521],{"type":19,"value":522},"6. Politika privatnosti / Privacy Policy",{"type":13,"tag":22,"props":524,"children":525},{},[526,531],{"type":13,"tag":26,"props":527,"children":528},{},[529],{"type":19,"value":530},"6.1",{"type":19,"value":532}," Svi podaci, dokumenti i logotipi koje korisnik otpremi ili unese u Delfis ostaju vlasništvo korisnika. Kao pružalac usluge, Delfis ima pravo da koristi, obrađuje i prikazuje te podatke isključivo u meri potrebnoj za pružanje usluge, tehničku podršku i izvršenje ugovornog odnosa sa korisnikom.",{"type":13,"tag":22,"props":534,"children":535},{},[536],{"type":19,"value":537},"All data, documents, and logos uploaded or entered by the customer into Delfis remain the property of the customer. As the service provider, Delfis has the right to use, process, and display such data only to the extent necessary to provide the service, technical support, and perform its contractual obligations toward the customer.",{"type":13,"tag":22,"props":539,"children":540},{},[541,546],{"type":13,"tag":26,"props":542,"children":543},{},[544],{"type":19,"value":545},"6.2",{"type":19,"value":547}," Delfis prikuplja i obrađuje samo one podatke koji su neophodni za aktivaciju naloga, obradu pretplate i plaćanja, pristup platformi, korisničku podršku i nesmetano funkcionisanje usluge. Korisnik je odgovoran za tačnost podataka koje unosi i za aktivnosti koje se odvijaju preko njegovog naloga.",{"type":13,"tag":22,"props":549,"children":550},{},[551],{"type":19,"value":552},"Delfis collects and processes only the data necessary for account activation, subscription and payment processing, access to the platform, customer support, and the proper operation of the service. The customer is responsible for the accuracy of the data entered and for the activities carried out through their account.",{"type":13,"tag":22,"props":554,"children":555},{},[556,561],{"type":13,"tag":26,"props":557,"children":558},{},[559],{"type":19,"value":560},"6.3",{"type":19,"value":562}," Sve korisničke informacije smatraju se poverljivim i strogo su zaštićene. Pristup tim informacijama imaju samo zaposleni i angažovana lica kojima su ti podaci neophodni za obavljanje poslova u vezi sa pružanjem usluge, i to uz obavezu čuvanja poverljivosti.",{"type":13,"tag":22,"props":564,"children":565},{},[566],{"type":19,"value":567},"All customer information is treated as confidential and is strictly protected. Access to such information is limited to employees and authorized contractors who need the data to perform duties related to the service, and who are bound by confidentiality obligations.",{"type":13,"tag":22,"props":569,"children":570},{},[571,576],{"type":13,"tag":26,"props":572,"children":573},{},[574],{"type":19,"value":575},"6.4",{"type":19,"value":577}," Delfis može koristiti nepersonalizovane i agregirane podatke nastale korišćenjem platforme isključivo za unapređenje usluge, statističke analize, tehničku podršku i druge legitimne poslovne svrhe, pri čemu se takvi podaci ne koriste na način koji identifikuje pojedinačnog korisnika.",{"type":13,"tag":22,"props":579,"children":580},{},[581],{"type":19,"value":582},"Delfis may use non-personal and aggregated data generated through the use of the platform solely for service improvement, statistical analysis, technical support, and other legitimate business purposes, provided that such data is not used in a way that identifies an individual customer.",{"type":13,"tag":22,"props":584,"children":585},{},[586,591],{"type":13,"tag":26,"props":587,"children":588},{},[589],{"type":19,"value":590},"6.5",{"type":19,"value":592}," Delfis primenjuje razumne tehničke, administrativne i organizacione mere zaštite podataka. Ipak, korisnik razume da nijedan sistem prenosa ili skladištenja podataka putem interneta ne može biti u potpunosti bezbedan i da Delfis ne može garantovati apsolutnu sigurnost ili neprekidnu dostupnost usluge.",{"type":13,"tag":22,"props":594,"children":595},{},[596],{"type":19,"value":597},"Delfis applies reasonable technical, administrative, and organizational safeguards to protect data. However, the customer understands that no internet-based transmission or storage system can be fully secure, and Delfis cannot guarantee absolute security or uninterrupted service availability.",{"title":7,"searchDepth":599,"depth":599,"links":600},2,[601,602,603,604,605,606,607,608],{"id":16,"depth":599,"text":20},{"id":92,"depth":599,"text":95},{"id":118,"depth":599,"text":121},{"id":244,"depth":599,"text":247},{"id":320,"depth":599,"text":323},{"id":344,"depth":599,"text":347},{"id":413,"depth":599,"text":416},{"id":519,"depth":599,"text":522},"markdown","content:legal:payment-policy.md","content","legal/payment-policy.md","legal/payment-policy","md",1777030493946]